JI for Developing the Five Why Habit
Sunday, August 26th, 2007I spent the last week in Bellingham, WA in a training program. I am now a TWI Institute Qualified Trainer for the Job Instruction (JI) program. This is the same program Toyota uses to teach their team leaders and supervisors how to train their staff. I am quite pleased with the training. The TWI Institute is doing a good job replicating the TWI Service's training program. We used the same basic materials, although the guide was well-annotated and included very useful references for trainers.
You might be wondering, "Why did you get qualified to deliver the training?" In June I participated in the course to become a Job Instructor. Since then, I've had the opportunity to develop some training and to see how much more effective our staff has been delivering training TWI-style. Further, Jeffrey Liker's latest book, Toyota Talent, shows how important a reliable method is to the functioning of the workforce and the satisfaction of the employees.
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