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Adrian Savage writing as "Carmine Coyote" offers this simple 2×2 view of management behavior in organizations. Take a close look. Where do you find your management? Yourself? What do you believe will be more effective? Why?
Savage claims that the audit mentality — basic distrust that people will act to take care of the concerns of the organization — is tearing teams apart. "Now it seems no one is trusted to do anything on their own."
We continue to make Adam Smith's mistake. He claimed that people only act in their own interests. He was only half right. (Earlier I said Adam Smith was wrong.) People are also altruistic. Most of us will act in the interests of the group (when we know what those interests are) when our interests are also being addressed. Those managers who have the audit mentality distrust their own ability at aligning the interests of individuals with those interests of groups. That distrust may be well-placed. Read Savage's post Measurement vs. Trust at Slow Leadership.
? Guy Kawasaki wrote, "Less is the new more." Easy to learn: symmetry, seduction, subtraction, and sustainability. Very valuable to do. Step 1: Read Matt's book!! just 140 keystrokes.
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{ 2 comments… read them below or add one }
Great post! I agree that trust is absolutely vital to successful project management & leadership (and human relationships of all types).
You might be interested in an article I wrote on this topic. It’s titled The Program Manager’s Dilemma, and it uses game theory to make the case for trust.
It’s online (free download) at http://www.dau.mil/pubs/dam/05_06_2004/war-mj04.pdf
It might be wise to follow Henry Kissinger’s advice
“Trust but Verify”