A Look at Sutter Health’s Lean Program

November 8th, 2006 by Hal

Dave Pixley opened with a "state of the state" of the shifts that have occurred in the last year of their lean initiative. Some of those highlights:

  • Willingness to experiment
  • The paradigm of "self protection" is giving way to "all for one and one for all"
  • Acknowledgement that the current model of project delivery may be broken
  • Other owners are asking for
  • Growth of P2SL as an "action learning lab"
  • Participation by the state permitting agency in the P2SL
  • Grass roots lean coordinators group of competitor companies to share what they've learned about lean construction
  • New commercial relationships and contract forms

Learning they've observed

  • New kind of leadership — from command and control to facilitation and empowerment
  • "Open Kimono" communication — situation of trust and relatedness to say what needs to be said

Road ahead — reduce the waste while increasing the value

  • Prototype Hospital Program
  • Built-in Quality Plans
  • BIM — an emphasis on people and process
  • Evolving the Integrated Form of Agreement
  • Target Value Design — developing standard work for design
  • Deepening the implementation of Last Planner System®

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