Grim Reader: Project Kaizen Co-Blogger for Wednesday

December 7th, 2005 by Hal

Read kaizen, learning, and coordination and you'll know why we selected this article as our Gang-of-Seven "plus one" co-blogger of the day. I can't tell whether Eric was writing on Workgroup kaizen or Workstream kaizen. Maybe he's writing about Quick 'n Easy kaizen. In any case, Eric's posting will help you understand the nature and the point of kaizen. Eric writes,

"(K)aizen is a formal process for disseminating knowledge in a business setting, and is therefore addressed to reducing transaction costs within a firm. kaizen is a process, not an event, so it is said that Lean is management of processes, not outcomes. The outcome is the goal of the process."

He goes on to reinforce the importance of standard work.

"(L)earning is not effective if there is no standard work. Everyone "doing his own thing" is chaos, and chaos is not a good way to run a business if you want happy customers."

Steady, permanent improvement is possible when a know and adopted current practice is in place. Too many people miss this point granting performers throughout a project or process the flexibility to do the work their own way. You won't succeed with project kaizen under those circumstances.

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One Response to “Grim Reader: Project Kaizen Co-Blogger for Wednesday”

  1. Eric H Says:

    Wow, thanks! And thanks to the Gang of 7 for setting this week up. I was talking about both workgroup and workstream, but not Quick’n'Easy, FWIW.

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