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Securing Reliable Promises on Projects
Back in July 2001 I wrote this paper on promising that I later made available through this weblog. The paper is one of the most-accessed files on the site. Based on some recent inquiries I've updated it.
When I wrote the paper I was attending to a missing skill I observed on project teams implementing the Last Planner System®. People on the jobsite didn't have the habit or the skill of making commitments. I wrote the paper to aid the project manager and the superintendent to get promises where they are needed. Later, I developed a clearer interpretation of planning and control on projects: planning is conversation that both prepares performers for action while dealing with uncertainties and activates the network of commitment. With this interpretation securing reliable promises is more important.
Take another look at the paper. Make copies. Share with your team. And, here's access to Securing Reliable Promises on One Page. Hang it where everyone will see.
? Guy Kawasaki wrote, "Less is the new more." Easy to learn: symmetry, seduction, subtraction, and sustainability. Very valuable to do. Step 1: Read Matt's book!! just 140 keystrokes.
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