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Article Series - Variation Is an Enabler
- Variation is an
EnemyEnabler of Project Success - Projects, Like Sailboats Are Rarely on Course
- Projects Are People-Centered
Continuing in the series of postings on variation as an enabler let's explore more of what I mean by "projects are people-centered."
Why do I keep making this point? Because our language in business is so often that of the machine. In the last ten years the computer metaphor has gained ground. Those metaphors hide the nature of what happens on projects. Work doesn't flow like material flows in factories. People don't access their memory bank like computers. That people are not machines nor computers hardly needs saying, but how can we speak of our projects with a vocabulary that brings forth the nature of the project?
Let's start by looking at what constitutes human-ness. I've written about both the social and biological aspects of being human in many postings. Let's fill out five elements for starters:
- Capacity for language
This goes beyond our ability to communicate. Dogs and dolphins can do that. Language gives us the power of naming or distinguishing one thing from another often in nuanced ways. Language is what allows us to coordinate action which is central to all projects. Written language provides a basis for sharing with people who are not present at some moment of action or experience. - Historical
Humans have a past, present, future. Not only do we have memories of the past and dreams of the future, but we call on our past in the stories we tell for shaping our futures. This sharing of pasts and futures provides a rich context for what we do in the present. - Moods
The accepted word in use is emotions or more familiarly, feelings. I am using the word mood to make a richer distinction. People in a present situation have an emotional condition that is triggered by some event or action. That triggering usually has to do with some personal experience in the past or one as told to us. That emotional experience is projected into the future shaping what is then possible for us and others. - Biological
Of course we are biological. Have you considered that learning is biological…that it happens not just in the brain, but throughout our system? How about considering that goal-setting and innovation are also biological in nature? - Social
Humans not only act with others, but we do some of our best work, play, learning, and creating with others.
I'll explore these five attributes one-by-one in the coming week, or so. I suggest you start looking at how human-ness creates opportunities and challenges on your projects. Please share what you notice as comments to these postings.
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{ 7 comments… read them below or add one }
Another element I see is: Cultural. This overlaps with several of the elements you listed (capacity for language, historical, social).
A half-baked idea: An important element of our humanity is that we adapt in several of these realms. We adapt culturally, socially, and communicatively. I’m not sure where that thought leads, but my gut says there’s something there.
I think culture is the factor that has the most effect on a project team.
I had just recently spent a few years working as a contract project manager for a major manufacturing company. The culture of this organization was unbelievably stifling to innovation. Projects that I had performed in the past for other companies took 3 to 4 times as long and were at least twice as expensive.
There I witnessed the factors of history, language, and society act as an anchor on my project teams. Never before had I found it necessary to work so hard to get people to share their ideas and to work as a team.
It does make sense to me.
That organization did not value its employees or its customers. Management style was highly directive. Coming up with your own ideas was dangerous because if it failed the social sanction for it was extreme and reward for success was low.
This created an atmosphere of emotional and spiritual funk. Anytime an issue cropped up that needed attention people would ether ignore it or spend their time trying to find someone else to blame.
This place was certainly extreme but I learned a great deal about how to encourage a team to work together. I found that building a degree of moral awareness and self-efficacy was the most effective way to develop some ability for the team to innovate.
Great question!
For me the essence of corporate culture can be measured by the degree of spirituality found in the organization.
Effective teams have a positive spiritual aspect that is not usually related to religion, but rather to the inherent strength of the human spirit.
The effective project manager must — must — tap into this source of strength in order to guide the team properly.
When a team is dispirited the result of their work is far less than what they are capable of.
I guess distance is always acquired from somewhere, like knowledge. I’m still never going to be able
to download music I like if I don’t know what it’s called
Working together always reap positive results.
Work together, team together and win together…