Disruptive Technologies Can Be Useful

December 9th, 2002 by Hal

Disruptive Technologies Can Be Useful by Sean Gallagher. The article explores the role electronic collaboration tools have on projects.

Even IBM has had to adjust. As relationships created by virtual teaming on projects have proliferated, IBM has changed how it manages people. Cherbonneau says team members and managers now have to agree on the same objectives—completing specific features by specific dates—so workers are focused on one set of goals.

Imagine that, a project where team members are aligned around the same goals and priorities! I didn't know projects could be otherwise successful. The author warns "…working online can speed change but…(result in) fallout." Aargh!

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2 Responses to “Disruptive Technologies Can Be Useful”

  1. Mary Poppendieck Says:

    I would bet that Sean Gallagher did not read ‘Innovators Dilemma’ because he doesn’t seem to have a grasp of what a disruptive technology is. Collaboration tools do not quailfy just because they are like Napster.

    I used a collaboration tool with an overseas development group. It did little to bridge the distance and was so much harder to use than e-mail that it eventually fell into disuse. This ment that we had no real version control for any documents which were not source code, and no good way to track issues. Quite honestly, the tool was more a hinderance than a help.

    The article seems to claim that electronic communication is better than face-to-face communication. I expect not.

  2. Paulo Napolitano Says:

    The advanege to use Internet is that all the members of the business chain working in a project can share at the same time one information. We know that informations can change in the line time causing big troubles. Here in Brasil we are using webcams in our sites and when we are intalling elevators in our buildings we can ask the factory, that is 1000km far from our site, how to solve a problem and have the answer at the same time because we are together on site, but virtually.
    The problem using internet is that we really must know what we are doing because the client is there 24h/day and he can kill us only clicking the mouse if he suspects that we are making mistakes

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